Our Service Portfolio
What we do. How we help.
Supply Chain & Logistics Strategic Advisory & Process Optimization
Leadership – Interim Leadership and M&A Integration – supporting your company’s growth through decades of senior leadership experience.
Professional Facilitation – supporting and training cross functional teams with whiteboarding, gemba walks, ideation sessions, and design-thinking.
Lean 6-sigma Approach to CI – leveraging formalized continuous improvement tools to deliver efficiencies, cost reduction, and improve the scale and scope of your business.
Distribution Network Review – inventory proximity to customers, service levels improvements market expansion, and cost containment.
Risk Assessment and Mitigation – contingency planning, healthcare related services including CAPA management, advanced lane risk assessment.
Customer and Supplier Pioneering – co-investment opportunities, white-boarding, advancements to customer business reviews, negotiation support, formalizing service-level-agreements.
CX-driven Sales & Marketing Transformation
Assess, Design and Implement CX Tailored to your customers and business – based on the 6 foundational disciplines of CX.
-CX Strategy
-Customer Understanding
-Design/Improve/Innovate
-Metrics & Measures
-Organizational Adoption
-Cultural Framework
Sales Channel Evaluation – aligning the right resources to the right customer, maximizing sales ROI, enhancing skills/training. Review omni-channel effectiveness.
Enterprise Account Management – market assessment, competitor assessment, customer profiling, developing and improving Key Account Management programs, and associate training.
Lead Generation – leverage sales & marketing digitalization paths to improve new-logo acquisition.
Sales & Marketing Alignment – assessing links across web & social media, RFP responses, targeted marketing campaigns – deliver impactful content, build brand consistency, and grow top-line sales.
Sustainability & Green-House-Gas Reduction
Demystify - align the myriad of international, federal and local policies and initiatives to your customers and your business needs.
Strategical Link - sustainability & GHG initiatives to your company’s ESG governance.
Internal Assessment - evaluate program readiness, digitalization paths, data, baseline calculations, and reporting structures.
Establish Carbon Accounting - develop robust GHG recording, measuring, and reporting programs meeting auditable regulatory disclosure requirements.
Decarbonize – leverage formal continuous improvement methods to reduce carbon across Scope 1, 2 and 3 of your customers and your company’s value chain. Review carbon-credit applicability.
Collaborate with Suppliers – assess capabilities, develop responsible sourcing programs including policies, risk assessment, and due diligence.
Deep Dive Supply Chain & Logistics – implement solutions aimed at alternative fuels, EV conversion, network design, packaging, logistics mode shifting, and warehouse & distribution GHG reduction.